If you are having issues with snapping and uploading your receipt, first make sure you are connected to the strongest wireless signal available, whether that is a WiFi signal or your mobile data network.
If you are connected to a strong WiFi signal, try disconnecting from it and connecting to your mobile data network of a different WiFi signal. If you are connected to your mobile data network, try connecting to a strong WiFi signal.
Additionally, make sure both your phone’s software and the SavvySaver application are updated to the latest versions.
If the problem persists, please contact our WhatsApp helpline at +27 76 596 6586 or alternatively, you can email us at help@savvysaver.co.za