If you encounter any challenges while redeeming your reward directly with the associated company, we recommend reaching out to the retailer for assistance and specific instructions. For Shoprite/Checkers vouchers, kindly inform the cashier it's a 'virtual single-use voucher' and ensure the full balance is utilized. With Pick n Pay vouchers, let the cashier know it's a 'digital groceries voucher.' You can use the balance over multiple transactions, but always keep track of your remaining balance.